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Quick answers about damp

Causes, surveys, treatments, renting and money, each in a line or two. The guides go into more depth; the fastest answer is a call to 01785 335365.

Arrange a damp survey

Tell us where the property is and what you can see. We call back to talk it through.

Enquiries are shared only with the team who quotes for and does the work. Kept for this enquiry and nothing else (how we use your details).

What is causing it?

What is the most common kind of damp?

Condensation. Government health guidance names it as the most common form, and English Housing Survey surveyors found serious condensation or mould in 3% of homes in 2024, against 1% with rising damp.

The mark is low on a downstairs wall. Is that rising damp?

It can be, but a patio or flower bed built up against the wall, a leaking downpipe or a bridged cavity can leave the same mark. This guide sets out the differences.

Why does the mould come back after I clean it?

Because cleaning removes the mould, not the moisture feeding it. Until the wall is warmer or the air drier, it grows back. See black mould on walls.

Can new insulation cause damp?

Cavity wall insulation fitted in a wall exposed to driving rain, or installed badly, can carry water across to the inner leaf. The insulation guide explains how to tell.

Surveys and reports

Is a meter reading enough to diagnose damp?

No. Electrical meters show a pattern on masonry, not a moisture content, and salts can push readings up in a dry wall. Drilled samples tested by carbide or oven-drying give an actual figure.

My buyer's survey says to get a damp and timber report. What happens now?

A specialist inspects the areas flagged, tests where needed and writes up the cause and the remedy. Book a damp survey and tell us the date the report is needed by.

Which qualification should a damp surveyor have?

Ask for the Property Care Association's CSTDB (formerly CSRT) or CSDB for damp and timber, and CSSW for cellars and basements.

Will the report say if no treatment is needed?

Yes. If the cause is a gutter, a fan or a blocked air brick, that is the recommendation.

Treatments

Does an injected damp-proof course work?

Where rising damp is proved, chemical injection is the only retrofit method with third-party certification that BRE and SPAB point to. It does nothing for condensation or rain penetration, which is why the diagnosis comes first.

How long do walls take to dry after treatment?

The Property Care Association's code says it may take one to twelve months or longer before impervious finishes go on. Thick, old walls are at the slow end.

Is dry rot worse than wet rot?

Dry rot can spread across masonry to reach other timber; wet rot stays where the wood is wet. The Property Care Association says wet rots can be just as destructive. See dry rot versus wet rot.

Can a cellar be made dry enough to live in?

Often, by designing to the right grade of BS 8102: Grade 3 means no water or dampness at all, with heating, ventilation and humidity control. See cellar tanking.

Renting

Does Awaab's Law apply to my private tenancy?

Not yet. It has covered social housing since 27 October 2025; the government is consulting until 18 December 2026 on extending it to private renting. The Awaab's Law guide has the detail.

My landlord says the mould is my fault. Is that right?

Government guidance says it is totally unreasonable to blame damp and mould on lifestyle choices, because cooking, washing and drying laundry are unavoidable.

Who can I complain to in Stafford?

Stafford Borough Council's Housing Standards Team can advise and can serve notices on private landlords who leave damp and mould unrepaired.

Costs

What does a damp survey cost?

Checkatrade gives £100 to £600 (prices November 2024) and MyBuilder £150 to £500. National averages, not our prices; the cost guide lists the treatments too.

Why do damp quotes vary so much?

Because firms often disagree about the cause. Which? advises at least three quotes and independent advice when the recommendations differ.

Do you charge for a survey?

Whatever applies is confirmed on the phone before the visit is booked, so there is nothing unexpected on the day.

Useful to have ready

Answers to these let us tell you on the phone what kind of damp it probably is.

  • The postcode and roughly when the house was built
  • Where the damp shows and how high up the wall
  • Whether it gets worse after rain, or in cold weather
  • Any mould, and in which rooms
  • Whether you own, rent or are buying, and any survey deadline
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Enquiries are shared only with the team who quotes for and does the work. Kept for this enquiry and nothing else (how we use your details).

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